Application for financial assistance

Please note: If you are a caseworker applying for multiple people then please register and apply as yourself, but enter the details about your client’s situation on the final form page, and include their name and contact details under the question “What led to your current financial difficulty?”

Know what type of grant you would like to apply for (full details on our Grants page):

  • Financial grants - We can support you if you are at risk of becoming homeless or are unable to provide the basic essentials for your family.
  • Physical grants - If you require support over a longer period of time, our physical grants are available for a wide range of concerns.
  • Emotional grants - Help to alleviate the financial pressures that often affect your emotional wellbeing.
  • Educational grants - Support with training needs and university costs to advance your retail career.

Details about your household monthly income and expenditure.

Details about your qualifying retail employment including names and dates of employment.

Reason for your application, what need do you have for financial assistance.

Each grant application is assessed on its own merit and help offered will depend on individual circumstances.

You must meet our retail employment service criteria.

If you are:You must meet this criteria
Currently working in Retail3 months in retail
Made redundant from retail in the last 2 yearsMust have worked in retail in the last 2 years and have at least 3 years continuous service
UnemployedMust have worked in retail in the last 2 years and have at least 3 years continuous service with no gap in retail employment
Of working age but no longer working in retailMust have worked in retail in the last 2 years and have at least 3 years continuous service with no gap in retail employment
Retired due to ill healthMust have worked in retail in the last 2 years and have at least 3 years continuous service with no gap in retail employment
Retired (State pension age)At least 3 years continuous service and last employment must have been in the retail industry
Care GiverMust have worked in retail in the last 2 years and have at least 3 years continuous service with no gap in retail employment

Maximum of 2 applications for grants within a 10 year period, with a minimum re-application time of 2 years between each application.

When completing an application form, gather all your documentation before you start. All documents must be submitted at the point of application i.e. proof of service, financial status and quotes, Failure to upload these documents within 14 days of completing the application will result in the application being closed automatically by the system.

Please note, we have limited budget and would like to point out that a grant application is not a guarantee of an award. retailTRUST will review all applications, prioritising the most needy and urgent applications.

I meet the retail employment criteria.